Luscii - Emails Temporarily Unavailable – Maintenance details

All systems operational

Emails Temporarily Unavailable

Completed
Scheduled for 19-08-2025 at 2:00 AM – 4:00 AM

Affects

Luscii Web App

Under maintenance from 2:00 AM to 4:00 AM

Luscii Android App

Under maintenance from 2:00 AM to 4:00 AM

Luscii iOS App

Under maintenance from 2:00 AM to 4:00 AM

Updates
  • Completed
    19-08-2025 at 4:00 AM
    Completed
    19-08-2025 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    19-08-2025 at 2:00 AM
    In progress
    19-08-2025 at 2:00 AM
    Maintenance is now in progress
  • Planned
    19-08-2025 at 2:00 AM
    Planned
    19-08-2025 at 2:00 AM

    On August 19th, 2025, between 03:00 and 05:00 (BST) / 04:00–06:00 (CEST), our email provider will be performing scheduled maintenance on the email infrastructure.

    During this time, no verification codes or email notifications about open actions will be sent.

    If you are working at night, please make sure to log in before 03:00 (BST) or 04:00 (CEST). A care professional’s login session remains valid for up to 4 hours, even during maintenance.

    Also patients attempting to log in during this period will not receive a verification code. However, given the timing, we expect this to occur only in rare or exceptional cases.