Luscii - Status Page

Luscii Web App experiencing degraded performance

System delays
  • Monitoring
    Monitoring

    Situation:

    This morning, between 07:50 and 08:30, we observed delays in the system.

    Complication:

    Users may have experienced slow response times or loading issues.

    Next steps:

    We are actively monitoring the situation and investigating the cause. We’ll keep you updated on any developments.

    For further questions, please contact support@luscii.com.

Performance Issues: Slow Application and Time-outs
  • Monitoring
    Monitoring

    Yesterday an update was done to our applications in which we upgraded our infrastructure as well as made some significant changes to the parts that load the data for our web app specifically in the dashboard page. While monitoring our peak times we have not seen the same extreme delays we saw a week or two ago anymore. More improvements are being worked on by our development teams and will be released in the coming weeks.

  • Identified
    Identified

    Situation

    The past two weeks the application has sometimes been very slow, causing long wait times for results. In some cases, results are not displayed at all, and a timeout occurs. Multiple fixes have already been released to make sure the application functions at a normal speed. At the moment the application seems stable.

    Next steps

    We are further investigating this issue with high urgency and are working on more fixes that will be released next week to improve the performance of the application. We will keep you updated on further developments.

    For questions, please contact support@luscii.com

Luscii Web App - Degraded performance

100% - uptime

Luscii Android App - Operational

100% - uptime

Luscii iOS App - Operational

100% - uptime

Luscii Integrations - Operational

100% - uptime

Luscii Metabase - Operational

Customer portal - Operational

100% - uptime

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