Luscii - Status Page

Update: The delays of the alerts have been fully resolved since 19:00. We apologize for the inconvenience.

Situation: We implemented system improvements today.

Complication: This caused a temporary delay in processing alerts. Alerts are arriving later than usual.

Resolution: Alerts are still being generated and received, just with a delay. No action is needed on your end. We’re monitoring the situation and working to restore normal speed as soon as possible.

For any questions, please contact support@luscii.com or support@luscii.co.uk

Situation:

This morning, between 07:50 and 08:20, we observed a significant spike in system load.

Complication:

This may have caused delays or slow loading times for some users.

Resolution:

The spike has subsided, and the application should now be operating at normal speed.

Next steps:

We continue to monitor system performance and are working on structural performance improvements.

For any further questions, please contact support@luscii.com or support@luscii.co.uk

Yesterday an update was done to our applications in which we upgraded our infrastructure as well as made some significant changes to the parts that load the data for our web app specifically in the dashboard page. While monitoring our peak times we have not seen the same extreme delays we saw a week or two ago anymore. More improvements are being worked on by our development teams and will be released in the coming weeks.