Luscii - Status

Update13-11-2026 at 3:20 PMUTC
Microsoft reports that their services have largely recovered. However, the email with the login code may still arrive with a delay. I case you need help, contact your impact specialist or Luscii Support. We explicitly ask you to do this only for programmes where care is urgent.
- Netherlands: +31 85 130 58 51 / support@luscii.com
- United Kingdom: 0800 358 6050 / support@luscii.com
- Other countries: see https://support.luscii.com/en/helpcentre
Monitoring13-11-2026 at 11:13 AMUTC
If you need help with a workaround to be able to access Luscii without using affected Microsoft services, you can contact your impact specialist or Luscii Support. We explicitly ask you to do this only for programmes where care is urgent.
- Netherlands: +31 85 130 58 51 / support@luscii.com
- United Kingdom: 0800 358 6050 / support@luscii.com
- Other countries: see https://support.luscii.com/en/helpcentre
Identified13-11-2026 at 8:57 AMUTC
Due to an outage at Microsoft, users may be unable to use Microsoft services. This may also affect logging in to Luscii. The cause lies with Microsoft, not with Luscii. We are investigating how we can help users work around the consequences of this outage. We advise not to onboard new patients to Luscii during the outage. Updates will be shared here.

We will carry out scheduled maintenance on Wednesday 18 November from 20:00 (UK time)/21:00 (NL time). During the maintenance, no alerts will be generated and no workflows will be triggered. Measurements will also not be forwarded immediately to connected systems. Once the maintenance is complete, everything will still be processed, with a delay of approximately one hour. No data will be lost. Patients and clinicians will stay logged in, and patients can continue to submit measurements. We will post an update as soon as the maintenance is complete
09-11-2026 at 11:35 AMUTC

All systems operational